The terms of Delivery Policy must be understood. If you do not agree to the terms contained in this Delivery Policy, you are advised not to accept the Terms of Use and the Delivery Policy. The terms contained in this Delivery Policy shall be accepted without modification and accordingly, to be bound by the terms contained herein.
“The Karagha Tales” is committed to deliver all orders with good quality packaging within a span of 5 to 7 working days (excluding Sundays & Public holidays) under normal circumstances. “The Karagha Tales” makes all commercially reasonable endeavours to ensure that the product(s) are delivered to the end users in a timely fashion. To ensure that the order reaches in a good condition, in the shortest span of time, we ship through reputed logistics companies.
Domestic –
- Congratulations ! we offer free shipping on all the domestic orders .
- Orders are delivered within 5 to 6 working days. Unless otherwise specifically mentioned in the product details.
- Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at info@thekaraghatales.com within 2 hours of placing the order.
- Our prices are all inclusive of taxes such as GST.
- “The Karagha Tales” partners with third party logistic service providers separate and distinct from “The Karagha Tales “, to execute product(s) delivery to the end users. Details of the Logistic Partner who will be processing the delivery of the order will be provided to the end user through Email & SMS along with the tracking number.
- Prior to making payments for the purchase of product(s), the user will be prompted to provide a shipping address. While entering shipping address details, the user should ensure to provide correct, complete and accurate information along with landmarks if any to aid delivery. “The Karagha Tales” shall not, under any circumstance, be liable for any failure in delivery of the purchased product(s) arising out of the user’s failure to provide correct, complete and/or accurate information.
What if I have received the product in damaged condition?
If you have received the Product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person.
Please notify us immediately on consumer experience helpline on +91-7457096343 or email on info@thekaraghatales.com mentioning the Order ID.
